• Information Technology Assessment — Review of a client's existing utilization of information technology and analysis
of its effectiveness. This service evaluates user satisfaction and develops recommendations
about which systems should be replaced and where new systems are needed where
none currently exist.
• Strategic IT Planning — Development of an information systems strategy designed to align technology investments
with business objectives. This process improves efficiency, promotes an understanding
of information technology decisions and provides a costed 3-5 year IT plan suitable
for budgeting purposes.
• Computer System Selection Assistance — Identification and evaluation of software packages and hardware products that
are responsive to the client's specific requirements. The advantages of using
a structured process for writing and evaluating requests for proposals (RFPs)
are enormous.
• Phone System Selection Assistance — Assistance with selection of the appropriate business phone system and service
from among PBX, Key System and Centrex alternatives.
• System Implementation Assistance — Management of the activities required to install and implement a new computer
system or business phone system. This service brings a structured approach to
project management and quality assurance.
• IT General Controls Reviews and IT Audits — Evaluation of the internal controls around a client's information technology
systems, including physical and Internet security, computer system security and
disaster recovery capabilities, and the development of recommendations for improvements
to reduce the risk of loss.
• IT Feasibility Studies — Help with the identification and quantification of costs, benefits, risks and
return on investment associated with potential large-scale information technology
management projects. Our clients typically use this service to assess a proposed
project’s viability, select a preferred alternative and justify associated funding
requests.
• IT Operations and Management Reviews — Analysis of current practices and development of recommendations for changes
that result in more effective management of information systems resources and
activities.
• Disaster Recovery Planning — Development and testing of plans for minimizing operations disruptions due to
computer system failures.
